Standard quartz service
Standard quartz movement service or replacement labor. Replacement movement, battery and proprietary parts quoted separately; standard available case gaskets and suitable testing included.
$175–$2753–7 business days
Prices & turnaround
Know the range.
Approve the work.
Typical service prices, clear inclusions and a written estimate for your watch. Not sure which category fits? Send a photo and we will help.
Request a free preliminary reviewPreliminary repair reviewFree
We aim to reply within 2 business days.
Physical inspection$50
Credited toward approved repair work on the same watch.
Workmanship warranty12 months
Limited coverage for the work performed.
Six service categories
A starting point for your estimate.
Standard mechanical overhaul
Time-only and time-and-date manual or automatic movements; common Swiss and Japanese calibers. Additional parts quoted separately.
$325–$4952–4 weeks
Vintage & specialty mechanical
Vintage wristwatches, ladies’ mechanical watches, pocket watches and discontinued calibers. Condition and parts availability determine acceptance.
$475–$6503–5 weeks
Premium non-chronograph service
Selected Rolex, Omega, Tudor, Breitling and similar movements. Exact caliber, condition, parts access and required equipment determine acceptance.
$750–$1,1003–6 weeks
Standard mechanical chronograph
Selected mainstream mechanical chronograph calibers; parts and specialist requirements confirmed before approval.
$595–$8504–6 weeks
Luxury chronograph
Selected luxury chronograph movements, individually quoted. Perpetual calendars, repeaters and exceptional complications require separate assessment and acceptance; no advertised price floor applies to those projects.
From $1,2006–10 weeks
Included with mechanical overhaul
Movement disassembly, appropriate cleaning, lubrication, reassembly, timing and functional checks; standard available case gaskets; suitable pressure testing where the case permits; gentle case cleaning without metal removal; and a 12-month limited workmanship warranty. Additional parts and proprietary seals are quoted separately. Included work is never charged again as an add-on.
Prices are USD, per watch. Ranges are planning guidance, not fixed quotations or guaranteed maximums. The written estimate states the final scope, parts, discounts, tax, shipping and any required advance. Brand names are examples, not a guarantee of acceptance or manufacturer authorization.
Workshop times begin after approval, any required advance and parts availability. Weeks are calendar weeks. Shipping, diagnosis and approval add time; door-to-door delivery is not guaranteed. We aim to provide initial findings or an estimate within 3 business days of receipt and will update you if specialist diagnosis or parts research takes longer.
Only what you approve
Add-ons, assessments & fees.
Each line explains what is included. Additional work requires your approval; nothing is automatically added.
Preliminary photo review
Review of your description and photos; not an authentication report.
FreeRepair inquiries
Physical inspection & estimate
A $50 physical repair inspection is confirmed before shipment and credited toward approved repair work on the same watch. The fee pays for a completed assessment and remains payable if you decline repairs or repair is uneconomical or impossible. Agreed return shipping is separate. Extensive diagnostic disassembly is quoted and authorized separately; there is no automatic vintage evaluation deposit.
$50Credited to approved repair
Regulation & timing only
Timing assessment and adjustment for a suitable running movement; overhaul and parts are separate.
$85–$150Standalone service
Pressure test
Suitable test and documented result. Included with mechanical overhaul where appropriate; passing or original factory water resistance is not guaranteed.
$60–$75Standalone service
Gasket replacement
Fitting labor. Standard available case gaskets are included with an overhaul; proprietary seals, crowns and tubes are quoted separately.
$35–$60 + partsStandalone labor
Acrylic crystal polish
Polishing a suitable acrylic crystal; replacement is separate.
From $35Light scratches
Acrylic crystal replacement
Standard stock acrylic crystal and fitting included. Unusual shapes or branded parts quoted separately.
$65–$95Stock crystal + fitting
Mineral crystal replacement
Standard stock mineral crystal and fitting included. Specialty shapes and branded parts quoted separately.
$95–$140Stock crystal + fitting
Sapphire crystal replacement
Standard stock sapphire crystal and fitting included. Custom, branded, coated or magnifier-equipped crystals quoted separately.
$175–$250Stock crystal + fitting
Crown or stem fitting
Crown, tube and stem parts are additional; fabricated or adapted vintage stems require an individual quote.
$125–$195 + partsLabor
Gentle case cleaning
Case/bracelet cleaning appropriate to materials, with required removal and reassembly; no metal removal. Routine gentle case cleaning is already included in an overhaul.
$75–$150Standalone service
Case polishing
Suitable surface refinishing only. Case geometry, coatings and collector originality may limit or rule out polishing.
$150–$250Separate approval required
Dial refinishing
Typical customer price includes outside refinishing and handling. Any amount outside this range and specialist shipping are identified before approval; refinishing alters originality.
$250–$600 typical totalOutside specialist; approval required
Hand replacement or re-lume
Replacement hands, unusual materials and specialist handling are quoted separately. Work affecting original luminous material is subject to assessment and acceptance.
$75–$250 laborSeparate approval required
Restoration project
Complex restoration commonly starts around $1,200, but this is a planning indication, not a minimum for every vintage repair.
Individual quotationScope and timing agreed first
Photographic authenticity assessment
Documented opinion based on supplied images; may be inconclusive. Separate Authentication Terms apply.
$1003–5 business days
Physical authenticity examination
Agreed hands-on examination and documented findings. Shipping and repair work are separate; Authentication Terms apply.
$3005–10 business days
Watch Concierge Kit
Hard case, AirTag, seal, impact indicator and agreed label arrangements. Kit service, shipping and any confirmed shipment protection are identified separately.
Quoted separatelyOptional premium kit
Battery & suitable pressure test
Standard battery replacement and an appropriate pressure test. Specialty batteries, capacitors, proprietary seals and additional repair are quoted separately.
$49Houston appointments only
Payment & inspection credit
A smaller advance, clearly accounted for.
For each watch, no additional repair deposit is required below $500; at $500 or more, a 30% advance is due upon quote acceptance. The threshold uses the approved service and parts subtotal after discounts, excluding tax and shipping. Approved special-order parts and outside work may require an advance even below $500. The required advance is the greater of the standard deposit or those committed costs, not both added together. Inspection payments and other verified payments are credited toward the advance and final total. Work starts after approval and any required advance; the remaining balance is due before return. Approval never automatically charges you.
Example: An $800 service-and-parts quote requires $240 upfront in total. A verified $50 inspection payment leaves $190 to pay before work starts and $560 before return, assuming no other charges.
If you decline repairs, the completed inspection fee and agreed return shipping remain payable. Cancellation charges are limited to approved completed work and disclosed unavoidable commitments; unearned advances are refundable under the Service Terms.
Read the service terms →Community & multiple watches
10% off eligible repair labor.
Available to military members, veterans, first responders, nurses, teachers and students. Or receive 10% off eligible repair labor on the second and subsequent watches in the same shipment. The first watch is the one with the highest eligible labor subtotal. We apply the better eligible discount per watch; discounts do not stack.
Parts, outside services, inspection, authentication, shipping, kits and tax are excluded. Eligibility and discounts are confirmed in the estimate. Do not upload identification documents.
Before you send it
A shipping plan for your watch.
Shipping, the optional premium Concierge Kit and any available shipment protection are quoted individually. Coverage, limits, destination and cost must be confirmed in writing. Wait for the receiving address and agreed plan before shipping.
See shipping arrangements →