Leave extras at home
Do not send original presentation boxes, watch winders, paperwork, extra straps, or accessories unless specifically requested.
Secure Transportation
Practical guidance for sending watches to and from the L.M. Campbell, Inc. service center in Houston, Texas.
Many timepieces are not only valuable, but personally meaningful. Proper packing, discreet labeling, tracking, signature service, and insurance help protect your watch while it is in transit.
Do not send original presentation boxes, watch winders, paperwork, extra straps, or accessories unless specifically requested.
Wrap the watch in a soft cloth, watch pouch, or protective material. Place it in a small inner box with cushioning.
Place the inner box inside a larger shipping carton. Avoid exterior words such as Rolex, Omega, jewelry, watch, or luxury goods.
Appropriate for many lower-value watches. Use tracking and signature confirmation.
Recommended for higher-value watches such as Rolex, Omega, Breitling, IWC, Tudor, TAG Heuer, and Cartier.
Completed watches are returned using tracked transportation with insurance and signature requirements based on value.
Planning Estimate
Value means the watch’s declared replacement value for shipping coverage. It is not the repair estimate. The ranges below are planning estimates for both directions combined: inbound shipment to the Houston, Texas service center and insured return shipment after service.