Core Services

Practical watch service, explained simply.

A watch may arrive with a visible problem, a hidden mechanical issue, or simply years of use behind it. These are the main service areas customers most often ask about.

Movement Overhaul

Cleaning, inspection, lubrication, reassembly, and adjustment for the mechanism that keeps the watch running.

Crystal Refurbishing or Replacement

Improving clarity and protection when a crystal is scratched, cracked, cloudy, or no longer right for the watch.

Stem & Crown Repair

Repairing or replacing worn winding and setting components so the watch can be used safely and reliably.

Vintage Watch Restoration

Preservation-minded restoration decisions for older watches where originality, appearance, and function all matter.

How the Work Is Approached

Clear expectations before service begins.

Every watch is different. Some need a full overhaul, some need one worn part addressed, and some need a careful conversation about what should be preserved. The goal is to explain the issue in plain language and recommend only the work that makes sense for the watch.

Movement Overhaul

A mechanical watch movement relies on clean parts, correct lubrication, and proper adjustment. An overhaul is considered when a watch is running poorly, stopping, losing power reserve, or showing signs of dried oils or wear.

  • Disassembly and cleaning of the movement
  • Inspection for worn, damaged, or missing components
  • Lubrication, reassembly, timing, and functional checks

Crystal Refurbishing or Replacement

The crystal protects the dial and hands, but it also affects how the watch presents. Depending on the material and condition, the crystal may be polished, refurbished, or replaced.

  • Scratch and clarity review
  • Replacement guidance when cracks or deep damage are present
  • Fitment review to protect the watch without changing its character unnecessarily

Stem & Crown Repair

The stem and crown are small parts, but they are essential to winding, setting, and protecting the movement. Problems here should be handled carefully because forcing a worn crown or stem can create additional damage.

  • Diagnosis of winding or setting issues
  • Repair or replacement of worn components
  • Practical advice on safe use after service

Vintage Watch Restoration

Older watches often need a balance between function and originality. The best answer is not always the newest-looking answer. Restoration decisions are made with respect for the age, story, and future use of the piece.

  • Preservation-minded review of originality and condition
  • Discussion before visible cosmetic changes are made
  • Service recommendations based on intended use and long-term care

Simple Process

Review. Explain. Approve. Service.

Start with an inquiry and photos. After review, you receive a plain-language explanation of the likely next step. Work begins only after the scope is understood and approved.

Start a Service Inquiry