Service Process
How the service process works
Start with the watch, the concern, and a few clear photos. Please wait for shipping instructions before sending anything.
01Inquiry
Describe the watch and issue.
02Review
Details and photos are reviewed.
03Shipping
Instructions are confirmed first.
04Inspection
Condition and options are checked.
05Estimate
Recommended work and cost are explained.
06Approval
Work begins only after approval.
07Service
Approved work is completed carefully.
08Return
Return shipping details are confirmed.
Open Email Inquiry
Start the inquiry
Use the form below to prepare your service inquiry. Include the brand, model or reference if known, approximate age, symptoms, and any recent service history. After the email opens, review it, attach photos if available, and send it to complete your request.